Data We Collect and Why We Hold It
When you open an account, we collect your name, contact details, and the payment method you register — whether that is a JazzCash mobile wallet, an Easypaisa account, or a Raast-linked bank account. We use this to verify your identity, process deposits and withdrawals, and keep
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your account secure. During each session, we also log your device type, browser, IP address and the pages you visit. This session data helps us detect unusual login attempts and keep your account protected. We do not sell your personal data to third parties. We share
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it only where it is required to process a payment — for example, passing a transaction reference to your JazzCash or Easypaisa provider — or where we are required to do so under applicable law. Data retention periods depend on the type of record: payment transaction
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logs are held as long as required by financial compliance obligations; session logs are held for a shorter period. Where local law in your region sets specific retention requirements, those take precedence. You can request a copy of the data we hold about you at any
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time through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.